Norton Win Doctor and Netscape Communicator

Question

When I run the Norton Win Doctor this error always comes up.Missing or Invalid Key "log-auto-file\shell\open\command. The key refers to an Invalid command entry "C:\programfiles\Netscape\Communicator\Program "0/0l". I then go to find and fix errors but this message still appears. How would I correct this. Thank you

Answer

This question was answered on February 19, 2001. Much of the information contained herein may have changed since posting.

Sometimes when an error message keeps popping up, and you continually try to correct it, and it still doesn't work, the best solution is to uninstall and reinstall the product to see if this corrects the problem I would first suggest checking to make sure that you have netscape set as your browser for Norton If this doesn't correct this, I would suggest uninstalling and reinstalling your Norton program If this doesn't resolve your problem, please resubmit your question and we will look further into it When resubmitting make sure you provide us with your versions of Norton and Netscape Communicator I hope this will resolve your problem Good Luck.

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Author

Posted by Jacqueline of Chandler-Gilbert Community College on February 19, 2001