Can I safely delete a file that won't start?


When I start up, or reboot, everything loads OK, but right at the end of the start up procedure, while still on desktop, I get a very brief flash of a web page with the heading: res://ie4tour.dll/welcome/htm, then a "page cannot be displayed" message, as if an online connection had broken.

This is nothing more than an irritation, as the page will close and disappear, but how can I get rid of it? I'm currently running IE5.5, which I recently upgraded from IE5, but to my knowledge, have never used IE4!

Many thanks if you can help - I'm a bit of a novice, so nothing to complicated, please!


This question was answered on February 12, 2001. Much of the information contained herein may have changed since posting.

Thanks for calling on us to help you I think the answer is fairly simple Open Explorer and click the Search button Select the C: drive under "files and folders", and type in "ie4tour.dll" for the file to look for When Windows finds it, simply delete the file It is merely an intorductory tour file left over from a previous installation of IE and is not needed.

If you were an advanced user, I would give you a different method, but this will work

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Posted by Robert of Chandler-Gilbert Community College on February 12, 2001