COVID-19 UPDATE: How Data Doctors is preparing & responding. Learn more >

Why can't I receive e-mail?


i'm about to lose a friend over important email responses.

in a 2 week time frame he claims he did not get 1 of my emails and in the same time frame he says he sent me four that i didn't receive.

could there be a reason why this happened? it hasn't happened before that i can tell.


This question was answered on February 26, 2001. Much of the information contained herein may have changed since posting.

Thank you for your question The most common problem for not receiving an e-mail is the address is typed wrong It only takes one character to be typed wrong for it not to be sent to the right person I would suggest that you contact the person by phone or in person and make sure both of you know the correct e-mail address you are trying to send to The next thing to check is your preferences that you have set for receiving e-mail It is possible that you have responses blocked for this person and vise-versa Hope this helps you.

Need Help with this Issue?

We help people with technology! It's what we do.
Schedule an Appointment with a location for help!


Posted by Scott of Chandler-Gilbert Community College on February 26, 2001