Why is my internet connection slow?

Question

Although I connect at between 43,000 and 47,000, pages can

take up to 30 minutes or longer to download. I've had the

phone lines checked (and changed). The computer performs

wonderfully at the repair shop, connecting and downloading

perfectly. The problem at home is intermittent. I am at a

loss. What could you suggest? Thanks

Answer

This question was answered on March 5, 2001. Much of the information contained herein may have changed since posting.

Thank you for your question There are two things that I can think of that can affect your problem you are having First, it depends on the site you are at and how much graphics, animation etc are trying to be loaded in order for you to view the page The second thing I would look at is your ISP.(internet service provider) Their servers may just get bogged down at certain times because of high connectivity

When you take your computer to the repair shop my guess is they have a different ISP and therefore it would not be a problem I would try calling your ISP and explain the problem you are having, maybe there are preferences you can turn off that will allow to load pages faster although you may lose some graphics One other thing I just thought of is the page you are trying to view is very popular and is trying to be viewed by many people and the site is not set up to handle the amount of traffic it is getting at the time (an example of this would be something you hear on the radio or see on tv and then try to access it right away) Hope this helps you.

Need Help with this Issue?

We help people with technology! It's what we do.
Schedule an Appointment with a location for help!

Author

Posted by Scott of Chandler-Gilbert Community College on March 5, 2001