Why does my machine lock when I change resolutions?

Question

Why does my computer lock up when I set my video card to anything higher than 256 colors? I have a vodoo banshee.

Answer

This question was answered on March 12, 2001. Much of the information contained herein may have changed since posting.

Thanks for asking your question.

You haven't given us much to go on here I would assume this is recent behavior or you would have contacted Gateway for support under terms of your warranty

About the only thing I can point you towards right now is your video drivers Make sure you are using the correct ones for your video card Check for the correct driver by pointing to Settings, Control Panel, click on Display, then click the "Advanced.." button The properties for your display adapter (video card) will be displayed in a tabbed window, and the title of your card should appear in the window title bar The Version tab will display the driver that you have currently installed Check your hardware documentation to confirm if this is the correct driver Then, click the Adapter tab, then the "Change.." button, which will start the New Driver Wizard Let Windows search for a new driver If it finds only the one you have installed, and you don't have a disk with other drivers, then you have drivers that are either corrupt, out of date, or incompatible with your hardware (which would not be likely)

At this point you should log on to your video card's website and download the latest drivers for your card, along with instructions for their installation Don't be afraid to seek tech support from them also It is possible that your problem is already known to them for your particular type of hardware and software installation Good luck.

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Author

Posted by Robert of Chandler-Gilbert Community College on March 12, 2001