Why do I get error message winspool.drv?

Question

I am using windows 95. I have recently been using Microsoft Office 2000 SR-1. When I open the program, an "winspool.drv" error appears and does not allow me to continue use of the application. Why does this happen and what can I do to resolve it?

Also, if I try to use another word processor, it will not allow me to print anything. Why does this happen and what can I do to resolve it?

-Dominick

Answer

This question was answered on April 15, 2001. Much of the information contained herein may have changed since posting.

Hi: Microsoft reports two instances when this error message appears in Windows 95:

1.) When you try to print multiple fonts(30 or more) in the Fonts folder Microsoft recommends that you print fewer fonts in the Fonts folder The number of fonts you can print depends on the amount of memory and hard disk space available on your computer.

2.) When your printer driver does not recognize the value you are assigning to the paper bin property.

Check Articles Q194789 and Q208252 in the knowledge base at microsoft.com/support, or get help at http://support.microsoft.com/directory/overview/asp

Hope this helps!

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Author

Posted by Josephine of Chandler-Gilbert Community College on April 15, 2001