Making USB work in Windows 98SE...

Question

Why USB devices may not always work in Windows 98SE...

Answer

This question was answered on June 8, 2001. Much of the information contained herein may have changed since posting.

If you are experiencing problems with USB(Universal Serial Bus) devices, such as keybords, mice, scanners and printers, the problem could be caused by some of the other hardware that is in the system.

USB devices that are connected to a Windows 98 Second Edition computer may not work if the following hardware components are installed on the computer:

- An AMD processor (running at 350 MHz or faster)

- A VIA Technologies USB controller

According to Microsoft, "This behavior occurs because there is a timing-specific problem in the Universal Host Controller driver (Uhcd.sys) that may prevent USB devices from be properly enumerated under specific timing conditions."

To resolve this issue, (this update only applies to Windows 98 Second Edition!) download and run the patch located <a href="http://download.microsoft.com/download/win98SE/Patch/4.10.2223/W98/EN-US/240075up.exe" target="_blank"><font color="#003399">HERE!</font></a>

If you are not running Windows 98SE or have other USB relates issues, you can get additional information about troubleshooting USB problems in Windows 98, Windows 98 Second Edition and Windows Millennium Edition (Me) <a href="http://support.microsoft.com/support/kb/articles/Q263/2/18.ASP" target="_blank"><font color="#003399">HERE!</font></a>

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Author

Posted by Ken of Data Doctors on June 8, 2001