Microsoft Office XP upgrading bug!

Question

Microsoft Office XP upgrade may not properly run!

Answer

This question was answered on August 31, 2001. Much of the information contained herein may have changed since posting.

Upgrading from Office 2000 Small Business Edition to Office XP may set off this error:

“Setup failed to locate a valid qualifying product on your machine Please select the drive where a qualifying product can be found”.

However, following the directions in the message creates another error: “Error 1608 Setup was unable to locate qualifying product.”

After OK is selected, this message appears: “Installation ended prematurely because of an error”.

Here is a work-around that has been found to work:

1 - Run Setup for Office XP

2 - Enter the product key in the User Information dialog box and select OK

3 - Choose the Drive List in the Product Compliance Check dialog box

4 - Select the CD-ROM drive

5 - Eject the Office XP CD-ROM

6 - Insert the Office 2000 Small Business CD#2

7 - In the Product Compliance Check dialog box choose OK

8 - When the XP End-User License Agreement pops up, remove CD2, and insert the Office XP CD-ROM and complete the installation

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Author

Posted by Ken of Data Doctors on August 31, 2001