Error when downloading programs from Internet

Question

When I try to download a program from the internet (most recently windows media player) I get the error message "IEXPLORE caused an invalid page fault in module <unknown>..." I read on your web site to download a new java program. The same error message occured while that was downloading as well. Could you please help me. Thanks. Theresa

Answer

This question was answered on September 19, 2001. Much of the information contained herein may have changed since posting.

Hi Theresa

Here is the first of two ways to fix your Internet Explorer problem Click Start go to Settings and click on Control Panel,DOUBLE CLICK Add/Remove programs and you will want to Click Repair the Current Installation of Internet Explorer,then click OK.

If you receive any Errors after this then you will need to Delete and Reinstall Internet Explorer Good luck.

Scott

Need Help with this Issue?

We help people with technology! It's what we do.
Schedule an Appointment with a location for help!

Author

Posted by Scott of Chandler-Gilbert Community College on September 19, 2001