Compaq Notebook AC adapter recall! (10/4/01)

Question

Compaq Notebook AC adapter recall! (10/4/01)

Answer

This question was answered on October 5, 2001. Much of the information contained herein may have changed since posting.

Compaq has announced a recall and replacement program through which affected Compaq customers will receive a new replacement AC adapter for each recalled AC adapter There will be no charge to Compaq customers who participate in the exchange program

Compaq received 5 reports of fire that were contained to the cases of the AC adapters

The affected AC adapters were sold worldwide as separate options, as replacement parts, and with certain of the following notebooks computers:

Armada M300

Armada M700

Armada E500s

Armada E500

Armada V300

Armada 100s

Armada 110

Armada 3500

Notebook 100

Prosignia 170

Prosignia 190

Presario 800 (South Korea only)

Exceptions:

Taiwan, PRC, and Hong Kong: the recall does not include the Prosignia 170 and 190

Japan: the recall does not include Armada 110

This recall and replacement program involves AC adapters made by only one of the multiple manufacturers used by Compaq, thus, not every AC adapter sold with a notebook listed above will be affected by this recall

The affected AC adapters can be identified by the adapter Model Series Number located directly under the Compaq Computer Corporation name on the AC adapter label.

This recall and replacement program affects only AC adapters with the Model Series numbers listed below

Model Series Number

PPP003SD

PPP003

PP2012

Please Note: Only those AC adapter Model Series that exactly match the list above are affected

For example: PPP003S is not affected by the recall

Compaq urges customers to discontinue use of the recalled AC adapters and to order a replacement adapter immediately by going here:

<a href="http://adapterrecall.compaqordercenter.com/english" target="_blank"><font color="#003399">>http://adapterrecall.compaqordercenter.com/english</b></font></a>

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Posted by Ken of Data Doctors on October 5, 2001