Error emm386

Question

Upon booting up, the error message: cannot find memory manager EMM386 is displayed. After checking the a: and d: and e: drives. subsequently, windows does not load and I am left at the dos prompt. Will setting the bios to default solve this problem?

Answer

This question was answered on November 20, 2001. Much of the information contained herein may have changed since posting.

This error is caused by added RAM If you have recently added RAM to the computer, we would first recommend that you open your computer, being aware of ESD, and remove the added RAM

If you continue to get the same issue or you have not added RAM, we would recommend that you press the F8 key as your computer is booting and the screen says "Starting MS-DOS" which should give you a step by step confirmation prompt Press "Y" to say yes to everything that comes up until you encounter the EMM386 error message.

Once you have located the line causing this EMM386 error, reboot the computer and press F5 when the screen says "Starting MS-DOS"

If you receive this error on your EMM386 line ensure that your EMM386 line only reads:

DEVICE=C:\WINDOWS\EMM386.EXE NOEMS

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Author

Posted by Scott of Chandler-Gilbert Community College on November 20, 2001