Black screen with message Now it's safe to turn your computer off.

Question

Hi Dear,

First I want to thank you for the helpful service that you provide.

I have a problem with my computer. Last thing I did was check my emails and later shutdown the computer and the START and select shutdown and when I try to start again it starts. But then I get black screen and a message that say NOW ITS SAFE TO TURN OFF YOUR COMPUTER. I hope I am explaining myself and I hope you can help me.

Thank you very much.

Sincerely,

Manuel Coreas

Answer

This question was answered on November 20, 2001. Much of the information contained herein may have changed since posting.

Thanks for your question Sounds like the message you're getting is part of the shutdown procedure Go ahead and turn your system off, and then start it again and see what happens I don't think your system is doing anything abnormal If you get the same message again go into safe mode To get into Windows 95 safe mode as the computer is booting when you hear either a beep or when you see the message "Starting Windows 95" press your F8 key on the top of your keyboard If done properly you should get into the Windows 95 Startup menu similar to the following screen In this menu choose option 3 by pressing the 3 key and press enter

Microsoft Windows 95 Startup Menu

=============================

1 Normal

2 Logged (\BOOTLOG.TXT)

3 Safe mode

4 Step-by-step confirmation

5 Command prompt only

6 Safe mode command prompt only

This will allow your system to boot up at the previous boot before you had problems Good luck

Need Help with this Issue?

We help people with technology! It's what we do.
Schedule an Appointment with a location for help!

Author

Posted by Jeffrey of Chandler-Gilbert Community College on November 20, 2001