Help! My computer is infected with Snow White and the Seven Dwarves virus

Question

I opened an e-mail called Snow White And The Seven Dwarfs-The Real Story!

Now I find out its a virus and I don't know how to get rid of it, can you help?

When i get on line, a box comes up that says "This program has performed an illegal operation and will be shut down"

It won't let me shut down the computer properly.

Answer

This question was answered on December 4, 2001. Much of the information contained herein may have changed since posting.

Hello,

First of all, I strongly recommend that you consider investing in an anti-virus product so that your computer is protected from future virus infections.(AND update the virus definitions regularly!)

Here is a site you want to visit and tells you what to do, the URL is: http://securityresponse.symantec.com/avcenter/venc/data/w95.hybris. gen.html

Good luck and if you need more help write us again!

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Author

Posted by Phoenixaz of Chandler-Gilbert Community College on December 4, 2001