Why doesn't my system detect my CD-ROM?

Question

Q: We built a new computer out of older parts. Everything worked except for the cd-rom. We checked the cd drive in another computer and it worked. We also set the cd-rom drive from primary to secondary and from master to slave, but it still did not work.

Why doesn't the computer recognize the cd rom (in the bios or windows 98 SE), do you have any suggestions?

Answer

This question was answered on February 4, 2002. Much of the information contained herein may have changed since posting.

A: Remove the CD-rom device from the system and restart the computer See if Windows will detect and install the CD-ROM drive To remove the CD-ROM device, right-click the My Computer icon and left-click on properties Click on the Device Manager tab and click on the " " sign next to CD-ROM Click on your Cd-ROM name and click remove Restart the computer and see if this does the trick If it does not, then it means that your CD-ROM is trying to use the same settings as another device You need to figure out what setting is causing the problem, probably the IRQ, and set the CD-ROM to a different IRQ (9, 10, and 11 tend to be available.)

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Author

Posted by Teri of Data Doctors on February 4, 2002