How do I troubleshoot printer problems?

Question

This is NOT a question...

Just now I wanted to print one of your answers.

When I used print through an Epson 440, I would hit Print Scrn

and go through several steps to print the SCREEN.

Now I print through an HP 950C. The point is, all I need to do

with this printer is hit Print Scrn, click on Print, click OK, and I get the printout! Plus,I get a nice printout of your answer page, NOT the screen! Very neat.

Answer

This question was answered on April 22, 2002. Much of the information contained herein may have changed since posting.

That's great that you're so happy with your new printer

I realize you were not asking a question, but this is good information that could be useful so someone troubleshooting printing problems Although you were not looking to fix a problem when you changed printers, you came up with a solution anyway Different printer drivers perform in very different ways Printer drivers can vary by brand, model, version, and many other factors Many times printing problems can be resolved simply by changing or upgrading the printer driver that is being used

Most manufacturers will have their own website with updated and revised print drivers available for download Some useful links for researching printer drivers are:

www.hp.com

www.lexmark.com

www.usa.canon.com/support/files

www.epson.com

www.printers.ibm.com

www.driverguide.com

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Author

Posted by Debbi of Chandler-Gilbert Community College on April 22, 2002