What can I do when a *.vxd file is missing?

Question

When my computer starts up it keeps saying that I am missing the vsdata95.vxd file and if I recently deleted it, to reinstall the program to get it back. I do not remember deleting anything that would cause this. I cannot get into my favorite gamesite, Playsite 3.0, since this has happened. Does this file have something to do with this and is there any way to get it back? When I go to the playsite site, all it does is stay on the 'loading screen' for hours, but will not load games. I have tried to notify playsite and have not recieved a response. I am wondering if this file is the problem.

Thank you very much for any help you can give!!! [email protected]

Answer

This question was answered on March 23, 2002. Much of the information contained herein may have changed since posting.

The missing file (vsdata95.vxd) is a video driver file that has been removed or over-written (This could also be why the Playsite pages will not load) Files can be removed and/or over-written when upgrading Windows or other software, installing new software, or by removing/uninstalling software

I researched this problem at www.microsoft.com, in the knowledge database After reading article #Q297725, I learned that Zone Alarm is known to cause this problem as well You can review this information if you would like, just copy & paste this address into your Internet browser address window: http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q297725

Without specifically knowing what video card/video adapter you are using, I am unable to give more detailed advice I can give you the steps to take to get the information you need though Take these steps to gather the information you need for your search: Right-click on My Computer on your Desktop Click Properties, click the Device Manager tab, from the listed devices, click on the next to Display Adapter Write down the manufacturer and model of the adapter You can search the Internet using the mfg name to find their website, then use the model to find the download for the driver

If you do not feel comfortable doing this, you can call the Compaq Service Center (1-800-OK COMPAQ), and they may be able to you

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Author

Posted by Debbi of Chandler-Gilbert Community College on March 23, 2002