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Why does AOL automatically dial when I have a cable connection?


We have recently installed COX CABLE to be our internet connection however still have AOL for awhile until comfortable with COX. Question is anytime we click on a hyperlink the computer automatically goes to dial up AOL. How do we tell the computer to go straight to the cable modem? Our system is an HP Windows XP w/Pentium 4.

Example was when we tried to update McAfee it would automatically go to dial up AOL in lieu of the cable modem.


This question was answered on May 7, 2002. Much of the information contained herein may have changed since posting.

AOL does not play nice with other connections and you may have trouble getting completely rid of it when you are comfortable with your new service AOL seems to be set as your default connection and as long as this is the case, you will not be able to connect to your faster cable connection You will need to check settings in Internet Explorer to see if this is the case Open Internet Explorer and click on Tools, then Internet Options Choose Connections and make sure that "Never dial a connection" is chosen Click OK until all the boxes are closed The next time you open an Internet Explorer window, you should be connecting using the cable connection If you use AOL again after that, don't be surprised if it resets itself as the default connection

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Posted by Jeff of Chandler-Gilbert Community College on May 7, 2002