Try re-installing winnt_root\system32\ntoskrnl.exe file

Question

I still have yet to get the other problem fixed but I had an error before my computer would not turn on so I want to know how to fix it as well for when I fix the other problem. It said my system32/config.sys file was missing or corrupted , well if I know I did not delete it , it had to of been corrupted. It said I would need to stick in the original setup disk (windows 2000) but the thing is it was preloaded for me and I dont have the software so is there anyway i can fix this problem and recover the file without the need of reinstalling Win2000. Please help when you can, Thanks.

Answer

This question was answered on September 5, 2002. Much of the information contained herein may have changed since posting.

Hi,

Why you are possibly getting this error: a failed autoupdate procedure can corrupt the win 2000 boot menu file(boot.ini file)

The cure: please try re-installing winnt_root\system32\ntoskrnl.exe

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Author

Posted by Dan of Mesa Community College on September 5, 2002