Password has become corrupted

Question

When I log onto my computer, I receive the following message, "this progam has performed an illegal operation and will be shut down. If the problem persists, contact program vendor. The bar on top of this message says, "DW". Can you tell me how to fix this problem? Dick

Answer

This question was answered on September 11, 2002. Much of the information contained herein may have changed since posting.

Hi,

The problem is your windows 98 password file has become corrupt

Resolution:

rename your windows 98 password (.pwl)file and exit windows 98.when you reenter windows 98, a new password file will be created.

To rename the *.pwl file, use the following steps.

Note: if you are using a personnel certificate, you should export if before renaming your .pwl file.if you do not do so,it may be unavailable when you send e-mail for more info,see the following article in microsoft knowledge Base.

1 click the start button

2 click programs

3 click MS-Dos Prompt

4 at the c:\windows>prompt, type:

Dir*.PWL

and press enter

5 using the filename that is returned, type:

ren<filename>.pwl<filename>.old

and press enter

6 type exit and press enter

7 restart the computer

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Author

Posted by Dan of Mesa Community College on September 11, 2002