Install virus protection from symantec


i change comuters. how do i find the newsletter that you sent out previously about, worm virus... and do you have a cure for the klenz? virus... not sure of the spelling.


This question was answered on October 16, 2002. Much of the information contained herein may have changed since posting.


The newsletter I'm not sure about??Here is the cure for the klez virus:

1 Download the file from Http:// 2 save the file to a convenient location, such as your download folder from the windows desktop.

3.To check for authenticity of the digital signature, refer to the section the digital signature.

4 close all programs

5 disconnect the computer from the network and the internet.

6 restart the computer in safe mode.

7 doubleclick the file to start the removal tool.

8 click start to start the process, allow the tool to run.

9 restart the computer

10 reinstall NAV

11 run liveupdate to make sure you are running the most current virus definitions.also scan the computer again.If NAV detects any infected files and cannot repair them, then choose to delete the files

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Posted by Dan of Mesa Community College on October 16, 2002