Why am I not receiving my email?


i am only recieving about half of my email.

Friends and family tell me half of what they send me is returned to them.

I have a E machine, T2085, 80 GB, 2 months old. Windows XP.

I use Outlook express, and have a good norton virus system.

Can you tell me why I am only getting some of my email.



This question was answered on November 25, 2002. Much of the information contained herein may have changed since posting.

Hi Linda,

There could be a few things causing this problem, but I but it could have something to do with the size of your mail server account Make sure you haven't reached your limit of storage on your account Most service providers allot 2mb to 6 mb and with the growing amounts of spam being sent to people these days, that limit could be reached quickly and cause email to be returned to the sender

Also, please make sure you don't have the email addresses of your friends and family in the junk mail section, which might cause their email to be discarded or returned as well

Hope this helps

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Posted by Will of Scottsdale Community College on November 25, 2002