Why won't my new memory modules work?

Question

Greetings,

I just recently decided to upgrade memory in my computer. I had 256, now I bought two chips for total of 512 (same company). That was the only thing that changed in the computer (it was working fine with old memory and it was home-built). When I put the new memory in, my computer booted up right to the login screen and then the screen went not blank, but as with bad video system - stripes accross the screen, lock up. I re-installed windows 2000, and it installed and booted, but as soon as I installed video driver (the same that was there before), it died again. The type of video card is NVidia GEForce 64. Please help - is it memory problem or video problem, and what should I do? Thanks!

Answer

This question was answered on December 16, 2002. Much of the information contained herein may have changed since posting.

Try and put everything back the way it was before you began Reseat any questionable components in their sockets.

See if the system will boot

If it does, take out your old memory and try the new module(s), in the same socket(s)

(I'm not quite clear on how many total modules are involved here.)

Always install the largest module, memory-wise into the lowest numbered socket Use a flashlight to see the numbers on the motherboard.

My guess is you either have a bad memory module, have modules installed incorrectly, or either the video card picked an inopportune time to go bad, or perhaps something during the proceedings was zapped with static electricity.

It happens.

RG

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Author

Posted by Robert of Mesa Community College on December 16, 2002