Why can't I open certain Internet Sites?

Question

Sometimes when trying to use a link to a particular site, all I get is a quick flash of a window frame, and then nothing. For example I can go to the home page of my bank, but cannot then get to the login page, which is done by clicking on a link.

This also occurs from Outlook Express 6.0 and at other places on the web but not all of them.

Do you know what the problem may be??

Thanks, Bob McLaughlin

Answer

This question was answered on December 16, 2002. Much of the information contained herein may have changed since posting.

I probably shouldn't stick my neck out, but am going to take a stab at this one.

I see the same phenomenon on my PC, but put it in there, myself It comes from a pop-up killer program I have, called "Pow" from AnalogX.

When it sees a pop-up which qualifies for torture, it quickly closes the window before it has time to fully download.

If you have such a program, be certain it is set only to kill what you want it to, and not something else There are several of these programs on the market, and configuring them to specifically kill only pop-ups is next to impossible.

Be certain there isn't a copy of Net Nanny or some other type of software which screens internet sites.

Likewise, check the settings of the Internet Explorer Content Advisor Here's a website which will guide you though: http://www.doveoz.com/Library/Worksheets/Safety/contentadvisor.htm

And here is an article which instructs how to set IE safety settings:

support.microsoft.com/support/ kb/articles/Q154/0/36.asp

I hope your browser lets you open these.

Good luck.

RG

Need Help with this Issue?

We help people with technology! It's what we do.
Schedule an Appointment with a location for help!

Author

Posted by Robert of Mesa Community College on December 16, 2002