NTKERN.VXD device loader

Question

I am unable to load the driver necessary to download video from my digital video camera. I am using Windows 98 SE running on a Pentium IV 2.0 GH machine. Video editing software is Pinnacle Studio DV Version 7 and the camera is a JVC GR DV M90.

When the camera is on and connected via IEEE-1394 the Control Panel Device Manager shows Imaging Device with Microsoft DV Camera and VCR with an exclamation mark. When I click on properties I get the following Device Status message,

“The NTKERN.VXD device loader(s) could not load the device driver. Code (2)

To fix this click Update Driver to update the device driver.”

When I try to update the driver it looks on my Windows 98 SE disk and tells me the best driver found is already installed. When I opt to reload and reboot I get the same indications as before.

Answer

This question was answered on March 11, 2003. Much of the information contained herein may have changed since posting.

This particular device problem is usually found in a nic card check for conflicts between your nic card and video card Try changing the nic card first.

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Author

Posted by Eugene of Katharine Gibbs School - New York on March 11, 2003