How to resolve error message Explorer has performed an illegal operation and will be shut down?

While un-installing a Microsoft Card Making Program, I was asked if I wanted to delete some shared files. I selected "yes to all", and was prompted to re-start my computer for changes to take effect. Computer will not boot up. I now have an error during boot...Explorer has performed an illegal operation and will be shut down. Ctrl/Alt/Del shows no programs running at this point. Details of error message say a page fault in Explorer somewhere. Computer will not start in Safe Mode, either. If a shared file associated with Explorer was deleted, can I get my computer to boot to Windows 98?

This question was answered on March 6, 2003. Much of the information contained herein may have changed since posting.

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Do a "memtest" on your system's RAM.

Do a "RegClean" on your registry.

Do a "Defrag" on your hard drive.

Do a "Virus Scan" - www.escorcher.com on your system

Also check out this url: http://www.aumha.org/a/shutdown.htm

About the author

Posted by Enyenihi of Katharine Gibbs School - New York on March 6, 2003

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