What can a clean install do fro me


At random intervals the entire system freezes. I have upgraded most of the machine with only the sound card (Creative Live! 1024 Value) being left over from a previous system. The crashes however still occur with this removed.

I have removed all non-essential periherals from the system, the crashes still keep occuring. I had orginally thought that there could be a problem with either the RAM (which I have replaced) or the CPU overheating. I have replaced the heatsink and thermal compound however.

I have tried Windows XP, and ME and the problem occurs with both. Can you suggest any ideas?


This question was answered on February 3, 2003. Much of the information contained herein may have changed since posting.

The clean installation option is available during an upgrade when you run the installation cd The clean installation wipes away your old OS, your applications, settings and files Normally you would perform an upgrade than a clean installation, but if your oldr OS is giving you a lot of problems, a clean install may help However, Windows Xp is more likely to have hardware problems with older hatdware and peripherals during a clean installation than with an upgrade If you perform a clean install you should beware of all the issues at hand Visit Support.microsoft.com and select Windows XP installation and check the hardware compatibility list

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Posted by Eugene of Katharine Gibbs School - New York on February 3, 2003