Why am not able to access any secure websites?

Question

I am not able to access any secure websites. I have talked to msn (they are my internet provider) and they have had me delete IE6 and reinstall and nothing has helped. Do you know what I can do to get back my normal internet access. I did not have a problem until yesterday? It just stopped letting me access secure websites. My cipher strength is 128-bit. Please let me know if you can help. Thank you

amy

Answer

This question was answered on February 21, 2003. Much of the information contained herein may have changed since posting.

This behavior can occur in any of the following circumstances:

Internet Explorer connection settings are incorrect.

An incorrect entry exists in a Hosts file.

The Winsock.dll, Wsock32.dll, or Wsock.vxd file is missing or damaged.

There are multiple copies of the Winsock.dll, Wsock32.dll, or Wsock.vxd file, or one of these files is in the wrong folder.

Transmission Control Protocol/Internet Protocol (TCP/IP) is not installed or is not functioning correctly.

The WinSock2 registry key is damaged.

The Internet Connection Sharing (ICS) installation is damaged or is not functioning.

The Rnr20.dll file is missing or damaged or the "Library Path" value in the following registry key is missing or contains the wrong location:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\WinSock2Parameters\NameSpace_Catalog5\Catalog_Entries\000000000001

If you are using America Online (AOL) or CompuServe, there may be parental control restrictions applied to the account.

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Author

Posted by Ileen of Katharine Gibbs School - New York on February 21, 2003