Do the following

Question

I keep getting a message that says that iexplore has cause an error in KERNEL32.DLL and will now close. The error repeats infinately and can only be fixed by cutting power to the computer.

Answer

This question was answered on February 12, 2003. Much of the information contained herein may have changed since posting.

CAUSE

This behavior can occur if your password list (PWL) file is damaged

RESOLUTION

To resolve this issue, use the following steps:

Click Start, point to Find, and then click Files Or Folders.

In the Named box, type *.pwl, and then click Find Now

In the list of found files, right-click each file, and then click Delete Repeat step 3 until all of the .pwl files are deleted.

On the File menu, click Close.

Restart the computer The password list files are re-created automatically when you log on to Windows.

Download the Mspwlupd.exe file from the following Microsoft Web site, and then double-click the file to run it Then you can access your Internet Explorer without the pop up error.

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Author

Posted by Eugene of Katharine Gibbs School - New York on February 12, 2003