Please Help?


tried to defrag in safe mode as computer won't in normal mode,but got error that their was a problem and to run scandisk which I did,but when it was approx 42,000 on the surface test it kept restarting itself---can you help please


This question was answered on February 24, 2003. Much of the information contained herein may have changed since posting.

To solve this problem you have to boot-up in safe mode then run scandisk and defrag

Booting In Safe Mode

When you boot Win98 in Safe Mode, your system's startup files and device drivers will be bypassed, allowing Win98 to start up in a basic mode Turn on the computer and wait until you hear the Power On Self Test (POST) beep, which should occur about 10 seconds into the boot process After hearing the beep, press the F8 key You should enter the Microsoft Win98 Startup Menu text menu (If you don't see the menu, you probably pressed F8 at the wrong time Reboot the computer and try again.) Highlight selection 3 (Safe Mode) and press the ENTER Key.

Win98 or will start using the most basic configuration possible, bypassing any startup files you've set You'll see Safe Mode in each of the Desktop's four corners you now can make changes to your display driver, as specified elsewhere in this article.


You can then run scandisk by clicking Start; pointing to Programs, Accessories, System Tools; and then clicking Scandisk It is recommended you run scandisk on your hard drive once a week


Then you run defrag by clicking Start, pointing to Programs, Accessories, and System Tools It is recommended you run defrag at least twice a year

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Posted by Enyenihi of Katharine Gibbs School - New York on February 24, 2003