Why does installing a game on my new cd rom shut down my computer automatically?

Question

Hi,

I just had a new cd rom installed on my computer and everytime I install a game cd it shuts down my computer instantly,it don't happen with music cd's only games,I had the new cd rom checked out and they say theres nothing wrong with it but it continues to do so,please can you give me a few hints on what to look at.

Michelle Sheppard

Answer

This question was answered on February 26, 2003. Much of the information contained herein may have changed since posting.

Check the hardware compatability Does it shutdown with all software or just your games? Also check the software requirements of your games? Maybe you don't have enough memory or space on your harddrive to create the necessary working files.

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Author

Posted by olivia of Katharine Gibbs School - New York on February 26, 2003