My computer is giving me an error message primary hard disk failure


I have two hard drives installed in my PC. One was the origianl 2 gb drive and I have a new one. Recently the computer wouldn't get past boot up. Now I finally have it recoginzing the drives, but it gives the message "primary hard disk failure" and "secondary hard disk failure". It will read the boot disk, but then stays on A: and won't see the C: drive. HELP.


This question was answered on February 13, 2003. Much of the information contained herein may have changed since posting.

What you might do to check the Hd, is to partition it with FDISK

(hopefully you made a 98 boot /restart disk) and then format it if the format is good then try the recovery just because a HHD come up disk error or no opt found does not automacticly conde it another way to give a quick check to you HHD is to boot useing your boot disk, then when at A:> change it to C:> then do a DIR and see if the disk will respond with a directory if you get no disk found One last thing reinsert the data cable and use a VOM (volt ohm meter) to check your power cable or swap power cable with CD-rom one last thing swap the IDE ports put the HHD in the secondary port and try to reboot (you can also try this if you have cd problems) These are things you can try not necessary in this order good luck.

Also check your Bios settings and see if set to show A: & C:

Need Help with this Issue?

We help people with technology! It's what we do.
Schedule an Appointment with a location for help!


Posted by Ileen of Katharine Gibbs School - New York on February 13, 2003