How to resolve


When I boot up my computer it normally says "Compaq" then it goes to the "Windows 98" screen then to my the desktop etc. But every since we had an ice storm not too long ago it took out our power and my computer was on, and now whenever I try to start it it says the regular "Compaq" and then to the "Windows 98" screen but then it says "XMS Cache memory error. Registry services will be inoperative this session." Then it goes to another screen saying "Error. Real-Mode system memory allocation failed", I've tried FDISK.EXE, Reformatting the hard drive, and switching out my two DIMM chips one gives me white screen with different color blocks moving all over the screen, the other one would give me the same problem "XMS Cache memory error. Registry services will be inoperative this session." "Error. Real-Mode system memory allocation failed" What do I do next?


This question was answered on February 24, 2003. Much of the information contained herein may have changed since posting.

The error is normaly caused by device/driver conflicts and or damaged or missing driver files Reinstalling all the drivers this way will usually repair the problem.

Another thing is in your bios if you are running agp then check your video to make sure it is set to agp\pci the default is pci\agp and this will create a lot of problems.

I had a similar situation and i believe my symptoms match(ed) almost exactly"

Athlon 1800 processor

512 MB ram

Geforce 3


VIA KT333 AGPset

Computer worked without a glitch for at least 4 months since graphic card upgrade...

Boots in safe mode fine, but NO WAY normal win boot.

By doing a step by step boot and skipping the loading of VIAGART.VXD got me up and running in what seemed to be a "normal" mode, and I continued to boot this way until I stumbled across a fix.. for mycomputer anyway...

I tried the standard "reinstall the 4 in 1 drivers" (from the GIGABYTE website) to no avail, and then started searching here and there until I stumbled across a link that referenced the new "VIA Hyperion 4in1 drivers" released in december from VIA

Long story short, I downloaded them from here:

specific link to actual file:

And "BOOP"! Computer boots again and all seems well.

Try it and hope it works for you too.

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Posted by Enyenihi of Katharine Gibbs School - New York on February 24, 2003