How to resolve error message

Question

I am having a problem with Windows Automatic Update.

I am getting a notification of "Update Available".

(I have Windows Automatic Update set to "notify me before downloading").

When I click on the Update Notification Icon in the Systray a window pops up which says there is a "Cumulative Update Patch for Internet Explorer 6".

When I click on the button to do the download I get an error popup: "Wuauclt has caused an error in WUAUPD98.DLL. Wuauclt will now close.". This has happened several times (sometime after it fails I get the notification again) and I have not been able to download this update.

Any ideas?

THANKS

Answer

This question was answered on February 24, 2003. Much of the information contained herein may have changed since posting.

This article was previously published under Q266065

SYMPTOMS

The first time that the Automatic Updates feature runs on your Windows Millennium Edition-based computer, you may receive the following error message:

WUAUCLT has caused an error in unknown

WUAUCLT will now close

CAUSE: This issue can occur if you have Internet Connection Sharing (ICS) installed in Microsoft Windows 98 Second Edition and you then upgrade the computer to Windows Millennium Edition (Me)

WORKAROUND

To work around this issue:

1 Uninstall ICS:

a.) Click Start, point to Settings, click Control Panel, and then double-click Add/Remove Programs.

b.) On the Windows Setup tab, click Communications, and then click Details.

c.) Click to clear the Internet Connection Sharing check box, click OK, and then click OK.

d.) Restart your computer when you are prompted.

2 Connect to the Internet directly (without using ICS), and then accept the Automatic Updates End User License Agreement.

3 Reinstall ICS:

a.) Click Start, point to Settings, click Control Panel, and then double-click Add/Remove Programs.

b.) On the Windows Setup tab, click Communications, and then click Details.

c.) Click to select the Internet Connection Sharing check box, click OK, and then click OK.

d.) Follow the instructions in the Home Networking Wizard.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article

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Author

Posted by Enyenihi of Katharine Gibbs School - New York on February 24, 2003