Why is the printer not working for one of the computers in the workgroup?


i have smaill workgroup network with 4 pc sharing 1 printer 3 of them working fine only one got problem everytime i try to print it show up message " lost comunication with printer deskjet 720c all file in print folder will be deleted " and i chek in printer box in the status it said: user intervention required

note : when i install the printer no problem at all


This question was answered on February 26, 2003. Much of the information contained herein may have changed since posting.

I doubt that there is a problem with the printer itself because the other computers are able to use it.First, ask yourself some questions Is the faulty printer online? Is the correct printer selected as the default printer? Can an applications software program other than the current program use the printer? Is the printer using the correct driver? Does the driver need updating? Is the driver correctly installed?

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Posted by olivia of Katharine Gibbs School - New York on February 26, 2003