How do I eliminate a startup error?

Question

When I start up my system I get an error message:

can't find a devic fiel that may be needed to run windos or a windows application VSDATA95.VXD

if I press any key the screen disapears and the system starts up as usual.

How do I fix my computer so I don't get this error message/screen everytime I start up.

Thank you,

Shirley

Answer

This question was answered on January 13, 2003. Much of the information contained herein may have changed since posting.

Well, it ain't easy.

In short, this is called a "Start-up problem", as in “Where do I Start?”

First, do a virus scan, and back up all vital data on the PC.

Next, let's look into the common use of that file A search on Google.com reveals advice connected to that file name concerning ZoneAlarm, which is an Internet firewall program.

Generally, a startup error is caused by either a file which is no longer needed being initialized at start-up, or else a file which is needed, and is missing If the file is missing, suspect virus activity which may have attacked ZoneAlarm in order to disable it.

Looks like you are in luck (somewhat), as searching the ZoneAlarm site reveals the intricacies of uninstalling the program (which may have caused the problem), and details in connection with the process

You may have to edit the registry in order to eliminate this problem This is not difficult, but be certain to back-up the registry in case of error.

If all this is confusing to read, you should try being on this end of the line You may want to seek out professional assistance to solve this problem.

Best advice is, search both www.zonelabs.com and Google.com, using the name of the file for specific information

Someday, if my lazy friends in Redmond ever listen to my whining, perhaps they will develop a utility to eliminate startup problems easily.

RG

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Author

Posted by Robert of Mesa Community College on January 13, 2003