Please Help

I can't get the web page to load up I get a DNS error.It has windows 98se install..Can my keyboard has some sticky keys can this make the cpt start in safe mode-It didnt have this before this it loaded fine.

This question was answered on February 1, 2003. Much of the information contained herein may have changed since posting.

---

A DNS error means that you can't view webpages If you have gotten a DNS error, follow these steps below

1 Check to see if you are connected (if you aren't that's the problem, if you are then follow these steps):

2 Double click the My Computer icon

3 Double click the Dial-up Networking icon

4 Use the right mouse button and click Online Gateway icon Left mouse click properties from the list

5 Click the Server Types tab and make sure that TCP/IP is the only allowed network protocol checked

6 Click the TCP/IP Settings button

7 Make sure that Server assigned IP Address is dotted

8 Make sure that Server Assigned Name Server Address is dotted

9 Press OK to the next two windows

If that doesn't fix the problem, follow these steps *Please note you may need your Windows 95/98 CD to make these changes:

1 Double Click the My Computer icon

2 Double Click the Control Panel icon

3 Double Click the Network icon

4 Click on the TCP/IP protocol then press properties

5 Make sure that obtain an IP address is dotted, then click the WINS Configuration tab Click Disable WINS Resolution

6 Click the DNS Configuration tab Make sure that DNS is enabled

7 You will have to enter some information now:

Host: olg

Domain: olg.com

Primary DNS: 205.177.168.14

(note you must press add after you enter each number)

Secondary DNS: 205.177.168.15

8 You will now press OK and then OK to the next window The computer will then say you need to restart the computer to make these changes, press OK

About the author

Posted by Enyenihi of Katharine Gibbs School - New York on February 1, 2003

Need Help with this Issue?

We help people with technology! It's what we do.
Contact or Schedule an Appointment with a location for help!