How do you unistall and repai Internet Explorer 6?

Question

In attempting to do a critical Windows Update for Internet Explorer 6 Service Pack 1, a ending message showed that not all components were installed. In trying to install again, I get a message saying that a previous installation was never completed. I click the OK button, restart and try again. I have done this repeatedly with no completion of installation. I have read Microsoft Knowledge Base and still no complete installation. I ordered the CD of the Service Pack but that was no different from downloading online. What can I try next to completely instal this critical update?

Answer

This question was answered on February 21, 2003. Much of the information contained herein may have changed since posting.

I believe you will have to uinstall IE6 and repair.

This is how to uninstall Internet Explorer 6

Use the following steps to uninstall Internet Explorer 6 from a computer that is running Windows 98, Windows 98 Second Edition, Windows NT 4.0, Windows 2000, or Windows Me

Follow this steps:

1 Click Start, point to Settings, click Control Panel, and then double-click Add/Remove Programs.

2 On the Install/Uninstall tab, click Microsoft Internet Explorer 6 and Internet Tools in the list of installed programs, and then click Add/Remove

NOTE: Internet Explorer is not listed in the Add/Remove Programs tool if you delete the uninstall (or backup) information for the previous version of Internet Explorer.

3 Click Restore the previous Windows configuration (or click Advanced to specify any additional components you want to remove), and then click OK

4 The Internet Explorer 6 and Internet Tools Setup dialog box appears This portion of Setup is referred to as Maintenance mode When Setup starts, click OK to restore the previous version of Internet Explorer and shared components.

5 You are prompted to verify that you want to restore the previous version Click Yes to start the uninstallation process When the uninstallation process finishes, click Restart Windows when you are prompted to do so

For additional information about issues related to uninstalling Internet Explorer 6, refer to the article in the Microsoft Knowledge Base:

How to Repair or \Return to Previous Internet Explorer Installation:

If the Internet Explorer Repair Tool Verification does not work, or if Internet Explorer 5 is not listed in the Add/Remove Programs tool in Control Panel, you may be able to start the Internet Explorer Repair tool from a command prompt To do so, click Start, click Run, and then in the Open box, type the following command, and then click OK:

rundll32 setupwbv.dll,IE6Maintenance "C:\Program Files\Internet Explorer\Setup\SETUP.EXE" /g "C:\WINDOWS\IE Uninstall Log.Txt"

NOTE: This command is case sensitive.

If you need to replace a bad file from the original Internet Explorer or Windows media, use either the System File Checker (SFC) tool or the Extract tool to extract the file For information about these tools, view the following articles in the Microsoft Knowledge Base

System File Checker (SFC): Description of the System File Checker Tool (Sfc.exe)

Extract Tool: How to Extract Original Compressed Windows Files

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Author

Posted by Enyenihi of Katharine Gibbs School - New York on February 21, 2003