Is there a way around this situation?

Question

A co-worker brought me an older Gateway laptop and asked if I could help him install an OS.

He has formatted the hard drive so I am having to start from scratch. I had a similar situation at home and used a parallel port case and cdrom to resolve that issue. Since the harddrive has been formatted I am unable to install the driver software. I have placed DOS drivers however it still will not recognize the CDROM. When I boot up the CDROM starts to "churn" but the ready light never comes on and I get error messages like "MSCDEX.EXE is not loaded" or "error reading CDROM drive" or "driver not installed".

Is there a way around this situation? I even attempted using 2000 startup disks and installing the AOKIDE (parallel box cd software) program as the OEM driver when asked - it still will not recognize the drive. In the alternative - is there a way I can create 3.5" diskettes from a CD to install either Windows 98 or 2000?

THANK YOU

Answer

This question was answered on February 13, 2003. Much of the information contained herein may have changed since posting.

It can be a number of things

Is there power to the cd rom ?

Is the jumper pins in correct ?

did he Format the drive properly ?

I think you sould have it check out by a tech to see whats wrong with it !

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Author

Posted by Jermaine of Katharine Gibbs School - New York on February 13, 2003