Please Help?

Question

Just recently my computer can't find the web address that I type

When I check the properties of the error page I find that the following has been added as a prefix to the address

res://C:\WINDOWS\SYSTEM\SHDOCLC.DLL/dnserror.htm#

Please, what has gone wrong?

Allan

Answer

This question was answered on February 19, 2003. Much of the information contained herein may have changed since posting.

The problem you are experiencing is what would occur if you performed the following->

1.Click Start, and then click Run.

2 In the Open box, type the following line, and then

click OK:

res://ie4tour.dll/welcome.htm

This above would be the command line to enable the ie4tour at each boot.

Have you checked in your RUN Key's in the registry for the entry?

The registry entries that would enable the IE 4 tour are as follows;

If they are indeed in the registry then delete them.

(Of course export the keys or backup your System.dat and User.dat files first)

The following keys are for the Internet Explorer 4.0 and 4.01:

HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\

AdvancedOptions\Browse\Welcome

CheckedValue 0x00000001

DefaultValue 0x00000001

HelpID iexplore.hlp#00000

HKeyRoot 0x80000001

RegPath Software\Microsoft\Windows\CurrentVersion\Explorer

\Tips

Text Show welcome message each time I log on

Type Checkbox

UncheckedValue 0x00000000

ValueName ShowIE4

The way I would do it would be to search the registry for the entries you show in your question and make sure they apply to IE4 and then delete them from the registry.

Interesting though you will find the identical entries as follows for the IE5 if you were wanting to enable the Tour;

Internet Explorer 5:

HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\

AdvancedOptions\Browse\Showie4

CheckedValue 0x00000001

DefaultValue 0x00000001

HelpID iexplore.hlp#00000

HKeyRoot 0x80000001

RegPath Software\Microsoft\Windows\CurrentVersion\Explorer

\Tips

Text Show welcome message each time I log on

Type Checkbox

UncheckedValue 0x00000000

ValueName ShowIE4

If a string or DWORD value is missing, add it in the location in which it

is listed.

Need Help with this Issue?

We help people with technology! It's what we do.
Schedule an Appointment with a location for help!

Author

Posted by Enyenihi of Katharine Gibbs School - New York on February 19, 2003