Can't shutdown my computer

Question

Our cable and telephone lines enter our house at a common spot. This spot was struck by lightning. Besides all the TVs & phones, our computer was also damaged. The computer repairer replaced the modem, sound card and hard drive, declaring everything else okay. When replacing the hard drive it was upgraded from 4 to 20, at our request, and the repairer had no trouble transferring the info over.

Since this event we have had trouble shutting down. Sometimes it goes without a hitch and other times it just hangs and we end up throwing the main power switch. The repairer cannot determine why this is happening.

A inconvenience to say the least, but is damage being done?

What is the problem?

Suggestions would be very welcome.

William Long

Answer

This question was answered on February 18, 2003. Much of the information contained herein may have changed since posting.

During a normal shutdown, the fast shutdown may not be compatible with your system what you must do is diable it, click start go to run and type "msconfig" in dialog box and the system configuration utility appears click the advanced tab and check fast shutdown.

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Author

Posted by Eugene of Katharine Gibbs School - New York on February 18, 2003