On boot up it says my compuer says Boot from ATAPI CD-ROM: Failure. What coul seem to be the problem?

Question

I have a Toshiba DVD-ROM drive and it reads data disk but not CD-ROM, it had worked fine before but since I have moved to Uni it won't. The DVD software, powerdvd disappeared and I can't reinstall it because the drive wont read the disk. I keep getting messages to put a disk in Drive D.

On boot up it says: Boot from ATAPI CD-ROM: Failure.......

I have tried alsorts of things with it and checked it. I did get a message once saying "This device has a problem, but Windows cannot determine what the problem is."

I have tried all the options on the help menu and website, but now I'm stumped???

Can you help?

Thanks Tina

Answer

This question was answered on February 25, 2003. Much of the information contained herein may have changed since posting.

Have you tried replacing the CD-ROM with a known good bootable CD-ROM,

checking to make sure the IDE cable is firmly attached on both ends and/or

replacing the cable? If you have been fiddling with the hard drives,

you might have pulled the cable a bit loose.

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Author

Posted by Ileen of Katharine Gibbs School - New York on February 25, 2003