Why wont my computer switch off

Question

why wont my computer switch off, it only happens now and again but i have only had it back home from where i upgraded everything for two weeks i have to take it back but they said it couldv been me i didnt alter the on and off switch and ihavnt altered anything else could you give me some advice thanks jacky

Answer

This question was answered on February 27, 2003. Much of the information contained herein may have changed since posting.

Your problem lies in the power options of your computer

Go to start and then run

When in the run dialog box type the word control and press enter (this will take you to the control panel)

When in the control panel scroll down and double click the power options icon

When in the power options window click on the advanced tab

When in the advanced tab dialog box pops up click on the option that states (when the power button is pressed) select an option that suits your computing needs

Click ok, restart your computer and everything should be fine

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Author

Posted by Felix of Katharine Gibbs School - New York on February 27, 2003