The note in my Inbox shows up in

Question

When opening an email note in Outlook Express 6, the note in my Inbox shows up in "bold" as unread. When I click on the email note and open it, the number at the very bottom of the page which tells you how many messages are in the Inbox and how many are unread (in parenthesis) decreases by 1 but when I go to another email note the note that I just opened still appears in bold. I've been to "Tools", "Options", then the "Read" tab and then to the "Reading Messages" area and the box is checked that says "Mark message as read after displaying for 5 seconds". I looked at your help area but don't seem to be able to find anything covering this subject. Any help would be greatly appreciated.

Answer

This question was answered on March 1, 2003. Much of the information contained herein may have changed since posting.

I created an account in Outlook Exxpress 6 to re-create the problem that you are experiencing, I did all the things you did and a couple more things like select workoffline after I downloaded the e-mail, the only thing i can see is when you go to an e-mail that is still in bold after you've read it is right click it and see if mark as unread is checked.

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Author

Posted by Eugene of Katharine Gibbs School - New York on March 1, 2003