Why the labtop wont power off?

Question

My laptop has frosen at the starting up stage. Ctrl Alt Del does not work nor can I turn it off from the power switch

Answer

This question was answered on March 3, 2003. Much of the information contained herein may have changed since posting.

You need to contact your manufacturer there is a BIOS update or a patch is sometimes avaliable that will elimate the problem.

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Author

Posted by linda of Katharine Gibbs School - New York on March 3, 2003