How to trouble shoot kernel32.dll error meaasge?

Question

I asked the question about the kernel 32 dll with cd creato verssion 5.0. I removed it and reinstalled as was suggested. Still get the error messages. any other suggestions. Is it possible I removed shared files accidentally, if so how do I reinstall or what else

Thanks

Answer

This question was answered on March 5, 2003. Much of the information contained herein may have changed since posting.

The Kernel32.dll file is a 32-bit dynamic link library file that is found in Windows 95, Windows 98, or Windows Millenium Edition (Me) The Kernel32.dll file handles memory management, input/output operations, and interrupts When you start Windows, Kernel32.dll is loaded into a protected memory space so that other programs do not take over that memory space.

On occasion, you may receive an invalid page fault (IPF) error message This error message occurs when a program tries to access the Kernel32.dll protected memory space Occasionally, the error message is caused by one particular program, and other times the error message is provoked by multiple files and programs.

If you are using Windows Millennium Edition (Me), you may receive the following error message:

Program has caused an error in module name.

Program will now close.

If you continue experiencing problems, try restarting your computer

To view the details, press ALT D, or open the Faultlog.txt file in the Windows folder Also it is suggested that yoou perform a clean boot.

How to Perform a Clean Boot in Windows Me

1 Click Start, click Run, type msconfig in the Open box, and then click OK.

2 On the General tab, click Selective startup.

3 Click to clear all of the check boxes under Selective startup.

4 On the Startup tab, click to select the *StateMgr check box.

5 Click OK When you are prompted to restart your computer, click Yes After the computer restarts, Click Start, click Run, type msconfig in the Open box, and then click OK.

IMPORTANT:

Look closely at the General tab to ensure that the check boxes you cleared are still cleared Proceed to step 6 if none of the check boxes is selected If you see a disabled or gray check box, your computer is not truly "clean-booted" and you may need assistance from the manufacturer of the program that places a check mark back into Msconfig.

6 After you verify that your computer is clean-booted in step 5, you can isolate the issue If the original issue does not reoccur after the clean boot, select one item at a time under Selective startup, and then restart the computer to see if the additional entry reproduces the original issue.

NOTE: When you perform this procedure, Windows uses the Standard VGA driver (640 x 480 x 16) for your display This driver sets your display to a resolution of 640 x 480 pixels with 16 colors If you cannot test the original issue in this configuration (for example, you have to run a program that requires a higher resolution or color depth), you may have to change your display driver to a high-resolution generic (Super VGA) driver or select the System.ini item to add your original display adapter back to your configuration Note that if you add the System.ini item back to your configuration, you may also add components and settings with your original display driver For additional information about how to change your display driver, lookup the following article in the Microsoft Knowledge Base:

131806 Windows 95/98/Me: How to Install or Change a Video Driver

How to Return from a Clean Boot State

1 Click Start, click Run, type msconfig in the Open box, and then click OK.

2 On the General tab, click Normal startup.

3 Click OK Click Yes when you are prompted to restart your computer.

Categories That Are Disabled in a Clean Boot

System.ini entries

Win.ini entries

Static virtual device drivers (VxDs)

Startup items

Environment variables for MS-DOS emulation

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Author

Posted by Enyenihi of Katharine Gibbs School - New York on March 5, 2003