How do i shut down?

Question

I am having problems shuttingoff my machine.When I click<start><shut down>the cursor appears on the wallpaper but it will not move.I then click<ctrl/alt/del>and it will tell me that the system is bsy.I have to click<ctrl/alt/del>again and then the system will RESTART(even tho restart was not clicked).Then,and only then,can I click<Start><Shut down>will it shut down.

What is happening?

Many thanks,

jere d.

Answer

This question was answered on March 11, 2003. Much of the information contained herein may have changed since posting.

Well it could be a fact that your cursor was not on the shut down so it could be that or you can have a virus thats making it so you cant shut down.

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Author

Posted by Student of Katharine Gibbs School - New York on March 11, 2003