Why my computer goes black and freezes?

My computer works fine until I 'sign off' the server - It then goes 'black' and freezes up, so that I have to turn off and reboot going through the scandisk program each time. No error messages - sometimes the usual 'bottom line' stays on, but NOTHING FUNCTIONS even with Ctrl/alt/del. My server denies that it's their problem. The modem is new USB V.92 56K and I have reinstalled it - to no avail.

This question was answered on March 17, 2003. Much of the information contained herein may have changed since posting.

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I would suggest disabling the sleep mode Try going into Control Panel, Power options, and make sure you set the power scheme settings for always on And never turn off your hard drive and never turn off your monitor Or change the settings to turn off your monitor after a certain time I generally tell people to never turn off the Hard drive That generally is part of what causes some of the screw ups because it shuts the drive down and sometimes the drives dont know how to come back up from sleep If that does not solve your problem Reboot your computer and go into your bios, by usually hitting something like the DEL key or F1, or a combination of buttons (the key combo's are different by the bios.) So hopefully you can figure that out Search your bios for power settings And disable any power management and let your Win98SE handle those settings So if anything is set to hibernate or suspend, you want to disable or set it for the time you want Just remember when you sleep the hard drive or hibernate it, it may not come back up

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Posted by ricardo of Katharine Gibbs School - New York on March 17, 2003

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