Why I keep crasing when using my Snapscan?

CRASHES USING SCSI. I have an Agfa Snapscan connected on my SCSI port. Whenever I tried to insert a CD, the computer crashed... I also use Macintosh (a Performa 475 and a Performa 5200)

This question was answered on March 26, 2003. Much of the information contained herein may have changed since posting.

---

Solution: There are 3 things you need to do: 1 Check if your scanner or other device is not located on a SCSI number that's already taken (If the CD Rom drive is using SCSI no 3, then you can't use that number anymore.) 2 Check if there are any devices attached to your computer that need to be terminated Some need a terminator, others are internally terminated 3 Check if your SCSI cable is connected how it should be The easiest way to check this is to remove the cable from your computer and then restart If you now insert a CD Rom and the problem doesn't occur anymore, then you'll need to check the cable (Either replace it or reconnect it - make sure that you screw the SCSI cable into the computer) And if that doesn't work...you probably have a problem with your CD Rom drive First check if all the extensions you need to run a CD Rom are in place: Apple CD Rom, foreign file access.. It sometimes helps to also include the finder scripting extension and Quicktime.that still doesn't work, you'll need to perform a "clean install" This means that you put the "finder" file in the trash Then you use your backup disks to reinstall the whole systemsoftware DON'T FORGET TO MAKE A FULL BACKUP JUST IN CASE ANYTHING GOES WRONG...

rmarchi

About the author

Posted by ricardo of Katharine Gibbs School - New York on March 26, 2003

Need Help with this Issue?

We help people with technology! It's what we do.
Contact or Schedule an Appointment with a location for help!