What to do when your email is hacked?

Question

My email has just been hacked this morning. Someone stole my password and used my email address to send fool mails to my friends. Now I have to change my password temporarily. Can you tell me how to find out who hacked my email and how to prevent that. Many my friends also have the same problem. Can you answer me as soon as possible. Thanks.

Answer

This question was answered on May 1, 2003. Much of the information contained herein may have changed since posting.

If you have an AOL account they were having problems with their system Alot of people were getting their accounts accessed with they were not online and excessive amount of emails were sent to people on your email list as well as on the AOL directory listing AOL recommends that you use a password that is not common Examples: children or family member names, password, dates of birth They reccomment you use a combination of letters and numbers for your password so this problem doesn't happen anymore

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Author

Posted by Student of Katharine Gibbs School - New York on May 1, 2003