Why I recently I started my computer and it froze?

Recently I started my computer and it froze after displaying the manufacturer's logo screen. A customer service representative said to try pressing "delete" to enter the setup screen but when I did this a message, "Entering Setup", appeared on the screen but the system went no farther. Next I tried using a floppy boot disk with no better results. Am I most likely to repair this computer by replacing the hard disk drive, the motherboard and memory chips, the power supply, the floppy disk drive, or the CDROM drive? Or do you have any other ideas that I can try?

This question was answered on March 30, 2003. Much of the information contained herein may have changed since posting.

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Posted by ricardo of Katharine Gibbs School - New York on March 30, 2003

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